Privacy Policy

1. Information We Collect

1.1 Account Information

When you register for an account, we collect:

• Email address
• Password (encrypted)
• User name or display name
• Account creation date and time

1.2 Content and Usage Data

We collect information related to your use of the Service, including:

• AI conversations, questions, and responses you create or store
• Folder structures and organizational metadata
• Conversation branching and version history
• Search queries and interaction patterns
• Device information (browser type, operating system, IP address)
• Log data and usage analytics

1.3 Payment Information

If you subscribe to paid features, we collect payment information through our secure payment processors. We do not store complete credit card numbers on our servers.

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain your session state. See Section 8 for our complete Cookies Policy.

2. How We Use Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the Service, including AI-powered features, conversation storage, semantic search, and folder organization capabilities.
• Account Management: To authenticate users, manage accounts, and provide customer support.
• Service Optimization: To analyze usage patterns, troubleshoot issues, and enhance the user experience.
• Communication: To send service-related notifications, updates, and respond to inquiries.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Future Features: To develop and offer new features, including potential subscription-based services.

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit using TLS 1.2 or higher, and at rest using AES-256 encryption.
• Access Controls: Strict access controls limit data access to authorized personnel only.
• Cloud Infrastructure: We utilize reputable cloud service providers with SOC 2 Type II and ISO 27001 certifications.
• Regular Audits: We conduct regular security assessments and vulnerability testing.
• Incident Response: We maintain a comprehensive incident response plan to address potential security breaches.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

We integrate with third-party services to provide our functionality:

• Large Language Model Providers: We may transmit your queries to third-party AI providers such as OpenAI, Anthropic, or OpenRouter to generate responses. These providers are bound by their own privacy policies and data processing agreements.
• Cloud Infrastructure: We use cloud hosting providers for data storage and processing.
• Analytics: We may use analytics services to understand usage patterns and improve our Service.
• Payment Processors: We use secure third-party payment processors for handling subscription payments.

We carefully select third-party providers and ensure they maintain appropriate data protection standards. We do not sell your personal information to third parties.

5. International Data Transfers

YeeroAI Technology operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by relevant data protection authorities
• Adequacy decisions where applicable
• Data Processing Agreements with our service providers

By using the Service, you consent to the transfer of your information to countries outside your jurisdiction, including the United States and other locations where our servers or service providers are located.

6. User Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Portability: Request transfer of your data to another service provider.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal information for certain purposes.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframes required by applicable law.

7. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Cookies Policy

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the Service to function properly, including authentication and security.
• Preference Cookies: Remember your settings and preferences, such as language and display options.
• Analytics Cookies: Help us understand how users interact with the Service to improve functionality.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Service. By continuing to use the Service, you consent to our use of cookies as described in this policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period thereafter to facilitate account recovery if needed.
• Content Data: Retained until you delete it or close your account, unless we are required to retain it by law.
• Usage Data: Retained for analytics and service improvement purposes, typically anonymized after 24 months.
• Payment Records: Retained as required by applicable tax and accounting laws.

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is necessary for legal compliance, dispute resolution, or enforcement of our agreements.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Service functionality. We will notify you of material changes by:

• Posting the updated policy on our website with a revised effective date
• Sending an email notification to registered users
• Displaying a prominent notice within the Service

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

YeeroAI Technology
Email: [email protected]
Address: 1000 N West Street, Suite 1200, Wilmington, DE 19801, United States

For data protection inquiries or to exercise your rights, please include "Privacy Request" in the subject line of your email.

If you are located in the European Economic Area and have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection authority.