Billing & Credits

Simple, transparent pay-as-you-go billing — credits on signup, per-reply cost visible in real time, top up anytime, cancel anytime.

How Credits Work

Every AI capability on YeeroAI is settled in a single currency — credits. There is no mandatory monthly fee: you pay only for what you use.

• 1,000 credits on signup — valid for 30 days, no credit card required.
• Cost visible in real time — every AI reply shows exactly how many credits it consumed. Nothing is charged behind the scenes.
• Free models cost nothing — turn on "Free only" in the model picker to use models that consume zero credits.
• Balance always at hand — check your balance, transaction history and bills under Account → Credits.
• When you run out — AI requests fail with a top-up prompt. Your existing chats, files and knowledge entries are never deleted because of it.

Credit Validity

Validity depends on where the credits came from. Expired credits can be neither restored nor refunded:

The exact expiry of every grant is listed in the "Expires" column under Account → Credits → Earned; permanent credits are labelled "Never expires".

Earning Credits

Reading your earn history

Under Account → Credits → Earned, every credit grant is fully traceable:

Filter by date range (up to one year back); the list loads the next page automatically as you scroll.

Spending Credits

AI calls

Memory & knowledge

Storage

Other

Reading your spend history

Under Account → Credits → Spent, every deduction shows the spend method, time, credits deducted, balance before, balance after and a remark — handy for auditing what a single chat or app really cost. Date-range filtering and infinite scroll work exactly as above.

Storage Billing

YeeroAI keeps two independent storage quotas: your file library and AI app cloud documents. They do not share capacity and are billed separately — anything above either quota is deducted from your credit balance daily.

Quotas and rates

The table above bills your account-level storage totals. Keep it distinct from one other limit: each AI app also has a "1 MB per app" cap on cloud-synced runtime data. Going over that cap only pauses cloud sync for that app until you clear its data — it never incurs a credit charge. See Cloud Sync.

How the daily charge is calculated

Only the portion above the free quota is billed. It is scaled proportionally and rounded up, with a floor of 1 credit:

Daily credits = Excess capacity ÷ Free quota × Rate

Billing rules

• Settled daily — while you are over quota, the charge is deducted from your credit balance once per day; each of the two storage types produces its own spend record, so you can audit them separately.
• Nothing charged within quota — once you delete files or documents and usage drops back inside the free quota, no further storage fees accrue.
• Always visible — the status bar shows the current daily charge directly, as "25 credits/day" for the file library and "Current +3 credits/day" for cloud documents, so you never have to do the maths.
• Days of balance left — the status bar estimates how many days your balance still covers (current balance ÷ daily charge) and turns into a red "Balance low (< 3 days)" warning when fewer than three remain.

What each on-screen state means

What happens when you are in arrears

Arrears and the 7-day grace period are tracked at account level, so both storage types share the same timeline:

1. Arrears begin — a "Storage overdue" banner appears at the top of the Files page, showing how many days you have been overdue.
2. Grace warning — the banner tells you that unless credits are topped up within the remaining days, the system will start auto-deleting from your oldest uploads until storage drops to 1 GB.
3. More than 7 days overdue — automatic cleanup begins: the file library is trimmed from your oldest uploads until it is back inside the 1 GB free quota, and cloud documents are trimmed until they are back inside the 10 MB free quota.

Pricing Plans

Plans come in two shapes: subscriptions (monthly credits at a lower unit price) and one-time purchases (credits you keep forever). They work well together — a subscription covers your baseline usage, one-time packs cover the spikes.

Subscription tiers

One-time purchases

Get started free

$0 — 1,000 credits on registration (valid for 30 days), no credit card required.

Every tier includes

• Multi-model parallel chat
• Knowledge base & files
• Fast AI app creation

Buying Credits

Where to buy

• Pricing section on the homepage — if you are signed out, clicking a tier first prompts you to sign up or log in.
• Account → Credits → Buy Credits — top up anytime while signed in; the arrears banner on the Files page also offers a "Top Up Credits" shortcut.

Purchase steps

1. Pick a tier in the pricing carousel — browse tiers left and right; the focused one is badged "Recommended".
2. For one-time packs, adjust the Quantity; the panel live-updates "X credits · total price" and the per-credit price.
3. Choose a Payment Method: Paddle, or WeChat / Alipay — WeChat Pay and Alipay can be switched within the same tier.
4. Complete the payment and your credits arrive.

Card payment (Paddle)

Clicking subscribe or buy opens the Paddle checkout; follow the prompts to pay. On success the checkout closes automatically and your balance and subscription status refresh. Best for international card holders, billed in USD.

QR code payment (WeChat Pay / Alipay)

Choosing WeChat Pay or Alipay opens a QR code dialog showing the credits you will receive and the amount due:

• Scan the code with the matching app to pay.
• The QR code is valid for 5 minutes, and the page polls the payment status for you — no manual refresh needed.
• On success you will see "Payment successful! Credits added."
• If you see "Payment failed or timed out", or the code has expired, simply start the purchase again.

Managing Your Subscription

A subscription runs in 30-day billing cycles, and that cycle's credits are issued when it starts.

Subscription statuses

The current subscription card

When you are subscribed, a card at the top of Account → Credits shows the plan name, status, credits per month, current billing period, next billing date and expiry date.

Upgrading

1. Select a higher tier in the Buy Credits panel.
2. The system checks whether your current subscription allows it: if so the button reads "Upgrade", otherwise the reason is shown directly.
3. After payment you will see "Upgrade successful. Your new billing cycle starts from the payment date."

Canceling

1. Go to Account → Credits and click "Cancel Subscription" on the current subscription card.
2. The confirmation dialog states three things: you keep access for the rest of the current period, you will not be charged for the next one, and the exact expiry date.
3. Click "Confirm Cancel" — or "Keep Subscription" to stay.

Credit & Billing Records

Everything about your credits and bills lives under Account → Credits (URL: /account?tab=credits):

Billing columns

All three sub-tabs support date-range filtering (up to one year back) and load more as you scroll.

Refunds

Credit purchases are refundable, but there is a strict time window and a specific calculation. Please read this before you submit.

How the refund amount is calculated

Refund = Amount actually paid × (Remaining credits ÷ Credits purchased)

Example: you paid $10 for 1,000 credits and used 300, leaving 700. The refund is $10 × (700 ÷ 1,000) = $7.00; the $3.00 behind the 300 used credits is not refunded.

• Expired credits do not count towards the remaining balance.
• If a coupon or discount was applied, the refund is based on the amount actually paid, not the list price.
• Amounts are rounded to the smallest currency unit (cents for USD).

Eligibility

All of the following must hold:

1. The request is submitted within 24 hours of the purchase.
2. Some of the purchased credits are still unused.
3. The credits came from a direct payment — not a promotion, giveaway or invitation reward.
4. The account is in good standing, not restricted or banned for breaching the Terms of Service.
5. The account has never requested a refund before.

Conversely, refunds are refused when the purchase is older than 24 hours, the credits are fully used, the credits were free, the account is banned, or a refund has already been processed.

How to request one

1. Go to Account → Credits → Earned.
2. Find the "Purchase" record and click "Apply Refund". The button stays disabled when the record is not eligible.
3. Check the details: Order Information, Purchased Credits, Used, Remaining Credits, Estimated Refund, and the "Original Payment Method" note.
4. Click "Confirm Refund". On success you will see "Refund Request Submitted — your request is being processed".

The record then reads "Refund Processing" and finally "Refunded"; the reclaimed credits appear in your spend history as "Refund".

Timing and statuses

A refund is Processing (under review), Completed (approved and handed to the payment provider) or Failed. Refunds always go back to the original payment method — we cannot switch channels or convert them into account balance.

The full terms live in the Refund Policy.

Invitation Rewards

Found under Account → Invitations:

• Your Invitation Code — click "Copy Code" and share it with friends.
• Invite Link — share your personal link; the code is applied automatically when friends sign up through it.
• 10% reward — you earn 10% of a friend's registration credits, plus 10% of the credits they buy, every single time.
• No limit — invite more, earn more, and invitation credits never expire.
• Your stats — the page shows Invitees, Rewards Earned, and the Invited Users list (with scroll-to-load-more).

Invitation rules

1. Each user has a unique invitation code to share with friends.
2. When a friend registers with your code, you earn 10% of their registration credits.
3. When a friend purchases credits, you earn 10% of their purchased credits.
4. No limit on invitation rewards — invite more, earn more.
5. Credits earned from invitations never expire.
6. Fraudulent invitations are strictly prohibited — violators will have their accounts banned.

Invitation credits are labelled "Invitation Reward" in your earn history, and are not refundable.

Still Have Questions

• FAQ — high-frequency answers on credits, models, privacy and troubleshooting.
• Account → Feedback — file a bug report or feature request with screenshots, and track its status on the same page.
• Refund Policy and Terms of Service — the full legal text.